dps25 Privacy Policy

Section 01

Scope of Information Collection

dps25 collects only the information that is directly necessary for providing services, managing accounts, and ensuring security. We do not collect any unnecessary or excessive information.

1.1 Information You Provide Directly

• Name, date of birth, and identity document details (at the time of registration)
• Mobile number and email address (for communication)
• Payment method details such as bKash, Nagad, Rocket, or Upay number
• Account username and password (stored in encrypted form)
• Messages sent to the support team via live chat or email

1.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Site access time, page visit patterns, and session duration
• Information obtained through cookies and similar tracking technologies

Section 02

Purpose of Information Use

dps25 uses your collected information for the following specific and lawful purposes. We never use your information beyond the stated purposes.

2.1 Account and Service Management

Your information is used to complete your registration, login, deposit, and withdrawal processes, and to ensure account security. Account verification and age confirmation are also included.

2.2 Financial Transaction Processing

Your payment information is required to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. This information is also used to maintain the minimum ৳500 deposit and ৳800 withdrawal limits.

2.3 Customer Service and Communication

We use your contact information to notify you of important account updates, bonus updates, and platform changes. This information is also necessary for operating 24/7 live chat support.

2.4 Fraud Prevention and Security

Automated data analysis methods are used to detect suspicious transactions, attempts to create multiple accounts, and unauthorized access.

2.5 Fulfilling Legal Obligations

Your information may be used to comply with applicable laws and regulations, and to cooperate with audits and legal processes where required.

Section 03

Sharing Information with Third Parties

dps25 never sells your personal information or commercially transfers it to third parties. However, specific information may be shared in the following limited circumstances:

3.1 Payment Processors

Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, Rocket, and Upay, and with banking partners.

3.2 Technology and Service Partners

Game software providers and platform infrastructure service providers may receive limited information to carry out their specific responsibilities. All such parties operate under strict confidentiality agreements.

3.3 Law Enforcement Agencies

Required information may be provided on the basis of court orders, legal obligations, or formal requests from authorities. In such cases, we provide only the minimum information needed to meet the legal requirement.

Section 04

Data Security Measures

dps25 has adopted industry-standard technical and administrative measures to protect your information.

4.1 Encryption Technology

All data transfers on the platform are secured through SSL (Secure Socket Layer) encryption technology. User passwords and sensitive information are stored using a one-way hashing method, which can never be decrypted.

4.2 Access Control

Access to user data is restricted to authorized personnel only. Each employee's access is determined based on their responsibilities, and all access is recorded in logs.

4.3 Security Monitoring

Continuous security monitoring is conducted through automated systems. Immediate action is taken whenever any unusual activity is detected.

4.4 Response to Data Breaches

If a data breach occurs, affected users will be notified as quickly as possible and all necessary steps will be taken to address the situation.

Section 05

Cookies and Tracking Technologies

dps25 uses cookies and similar technologies to improve the user experience and ensure platform functionality.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and core platform functionality. They cannot be disabled, as doing so would prevent the platform from working properly.

5.2 Performance Cookies

These cookies are used to analyze platform usage patterns and improve service quality. They do not contain any personally identifiable information.

5.3 Preference Cookies

These cookies are used to save language preferences, theme settings, and other customizations, removing the need to set them up again each time you visit the site.

Most web browsers accept cookies by default. You can disable cookies from your browser settings, but this may limit some features of the platform.

Section 06

Data Retention Period

dps25 retains your personal information only for as long as it is necessary to fulfill the relevant purpose or as required to meet legal obligations.

6.1 Active Accounts

While your account is active, all relevant information is retained and used to provide services.

6.2 After Account Closure

We may be legally required to retain certain information even after an account is closed or deactivated. This typically applies to financial transaction records and identity verification documents.

6.3 Data Deletion Requests

Within the limits of legal obligations, you may request the deletion of your personal information. Send such requests to [email protected]. We will verify and take action within the specified timeframe.

Section 07

Your Rights

As a user of dps25, you have the following rights over your own personal information:

• Right to Know: You have the right to know what information we collect about you and how it is used.
• Right to Correction: If there is any error in your stored information, you may request that it be corrected.
• Right to Deletion: In certain circumstances, you may request the deletion of your personal information.
• Right to Restrict Processing: In specific cases, you may ask us to restrict the processing of your information.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Data Portability: You may request to receive your information in a structured format.

To exercise any of the above rights, contact us at [email protected]. Our 24/7 live chat support team is also always ready to assist you.

Section 08

Protection of Minors

dps25 is a platform operated exclusively for individuals aged 21 or older. We do not knowingly collect any personal information from minors.

An age verification process is conducted at the time of registration. If a user registers by providing false information and this is discovered later, the relevant account will be immediately suspended and all collected information will be deleted.

Section 09

Policy Changes and Updates

dps25 reserves the right to update this Privacy Policy from time to time. For any significant changes, the following steps will be taken:

• The updated date will be displayed on this page
• Registered users may be notified of changes via email or through live chat
• A notice will be displayed on the platform for important changes

Continuing to use the platform after the updated policy is published will be considered your agreement to the updated policy. Therefore, it is recommended that you visit this page regularly.

Section 10

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, contact us through the following:

We try to respond to privacy-related complaints and requests as quickly as possible. For more information, visit our About Us, Terms and Conditions, and Responsible Gaming pages.